The Tender Bear Charm

Your jewellery is covered for two years from the date of delivery against manufacturing faults.

The guarantee does not cover normal wear, natural tarnishing, accidental damage, loss, improper care or damage caused by unauthorised repairs.

Proof of purchase may be required when making a claim.

Each order is quality checked and normally dispatched within 1–2 business days.

Tracked UK delivery usually takes approximately 5–6 business days after dispatch.

Eligible items may be returned within 30 days of delivery. Pierced earrings cannot normally be returned for hygiene reasons unless they are faulty.